Our client, an iconic Detroit pizza restaurant chain, is currently seeking experienced Training Coordinator in Detroit / Farmington Hills. This company will be TRIPLING in size in the near future, so career growth potential is unlimited for top performers!
The Training Coordinator is responsible for identifying and providing training to internal employees to deliver an excellent staff experience, while working with and ensuring that all departments are achieving their training objectives.
This role includes communication with managers and District Managers, to identify training needs and mapping out development plans for teams and individuals. The Training Coordinator will be responsible for managing, designing, developing, coordinating and conducting all training programs. Ensures an appropriate level of communication and assistance is maintained so that the New Restaurant Opening Leadership Team and NRO Trainers are supported as needed.
Identify training and development needs systematically throughout the organization in conjunction with the Line Managers, General Managers, District Managers, NRO Coordinator and Director of Human Resources.
Design, plan, organize and direct training programs and educational aids for employees and management teams.
Partner with internal stakeholders regarding instructional design and implementation.
Offer specific training programs to assist employees to maintain and improve job skills.
Obtain, organize and develop training procedure manuals, guides, or course materials such as handouts or visual materials.
Market available training to employees and provide necessary information about sessions.
Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
Gather feedback from trainers and trainees after each training session and maintain updated curriculum database and training records.
Keep attendance and maintain training budgets.
Monitor employee performance and response to training; conduct evaluations to identify areas of improvement.
Host train-the-trainer sessions for internal subject matter experts.
Research and recommend new training methods in accordance to growth and technological changes.
Assess instructional effectiveness and determine the impact of training on employee skills and KPI’s.
Assists with developing, coordinating and recommending changes for the improvementof workflow in the NRO opening process.
Leads/participates cross-functional project teams as necessary.
Assists in coordination of all administrative tasks associated with each NRO before, during, and after the opening in a timely fashion.
Requirements and Experience:
Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role.
Strong desire to train and lead others.
Understanding of effective teaching methodologies and tools.
Must possess a strong work ethic.
Willingness to keep abreast of new technologies and techniques in corporate training.
Extensive knowledge of instructional design theory and implementation.
Adequate knowledge of learning management systems and web delivery tools.
Proficient in Microsoft Office (Word, Excel, Publisher and PowerPoint).
Strong communication, presentation and public speaking skills.
Advanced organizational skills with the ability to handle multiple assignments.
Critical thinking and decision making.
Experience with restaurants/retail preferred.
Familiarity of software and database administration is a plus.
Candidates who have worked in a fast-paced environment with growth are encouraged to apply!
$60k - $72k + Bonus Incentive and benefits